Superior Dent Solutions

Paintless Dent & Auto Hail Repair: Austin

The Zen of Paintless Dent Repair

Waiting to get your car’s hail damage repaired? Here are the pros & cons.

We get it. Why get the hail damage on your car repaired when it’s only going to hail again?

Now that the ATX 2023 hail season has finally come to a close, you might consider just waiting until it hails again to get the repairs. After all, Austin, TX does seem to be Mother Nature’s new hotbed for severe hail storms. As practical as that may sound, Superior Dent Solutions will explain the pros & cons of waiting to file a hail damage claim & getting your auto hail damage repaired.

The Cons to Waiting to Get Your Auto Hail Damage Repaired.

Read the top 5 reasons why waiting to get your ATX auto hail damage repaired could cost you more in the long run.

More Waiting Could Mean More Damage

If you have preexisting hail damage on your vehicle, a second hailstorm greatly increases the chance that your vehicle goes from repairable to totaled.  Your car’s metal can only take so much mangling before it’s impossible to get it back to its original shape. If a vehicle is declared totaled due to hail damage, you lose big every single time.

Inaccurate Inspection & Estimate to Repair

A majority of insurance adjusters do not specialize in hail inspections and will not quote the cost to repair you accurately. It is not uncommon at all for the initial estimate to be 40-50% of the actual damages to the vehicle. That means you end up with damage not accounted for resulting in out-of-pocket expense to you. Even if you don’t get your vehicle repaired now, we highly suggest scheduling a time to get your vehicle inspected by one of our paintless dent repair specialists to make sure ALL of the hail damage is accounted for and paid for by your insurance company.

Increased Repair Time

Estimating new hail damage on a vehicle with existing damage can significantly increase the amount of time your vehicle is in the shop. Not to mention, most insurance adjusters aren’t experienced enough to differentiate the damage. They do have enough experience though to know if the amount of damage is comparable to the hail damage of your neighbor’s damage. If you have preexisting auto hail damage and haven’t filed a claim from the previous storm, the situation becomes even more arduous. Expect much longer sitting around and “waiting” time while you jump through multiple hoops.

Accidents Happen

If you haven’t had your vehicle’s hail damage repaired, you are driving around with pre-existing damage. Let’s say hypothetically that you are involved in a minor car accident that results in a fender bender. Even if it wasn’t your fault, a repair that would typically cost $500-$1,000 to repair turns into a “total loss.” If you have pre-existing hail damage that bordered on that “totaled” precipice and then add the cost to repair the new damage, you run the risk of your insurance company deeming the vehicle unrepairable.

Multiple Deductibles

Your insurance company knows where your vehicle resides. They also know about any previous hail storms that have hit Austin and the many cities in and around Austin that had hail activity. Ultimately, they know about anything and everything that could potentially damage your vehicle. Insurance companies will collect wherever they can. After all, they are business and they will cash in anywhere they can to avoid costly payouts after a severe hail event. From charging multiple deductibles to under-estimating the hail damage on your vehicle, their #1 goal is preserving their bottom line.

The Pros to Getting Your Auto Hail Damage Repaired ASAP.

NOW is the best time to get your hail damage repaired and here are 5 reasons why!

Get Into the Best Austin Paintless Dent Repair Shops

The sooner you file your auto hail damage insurance claim in Austin, the more options you have. The best auto hail repair shops in Austin fill up quickly after a hail storm. What makes one shop better than another? Austin has many auto body shops and dealership repair shops but not as many paintless dent repair shops.

Why? PDR shops are dent repair shops that work primarily and sometimes exclusively in auto hail damage repair. After a major hail event, auto body shops & dealership repair shops will either temporarily hire or contract with independent paintless dent repair technicians to take on hail repair work. Your BEST option ALWAYS is to bring your vehicle to an actual paintless dent repair shop for the highest quality of repairs, service, and price.

Accurate Hail Damage Repair Estimates

A majority of insurance adjusters do not specialize in hail inspections and will not quote the cost to repair you accurately. It is not uncommon at all for the initial estimate to be 40-50% of the actual damages to the vehicle. That means you end up with damage not accounted for resulting in out-of-pocket expense to you. At Superior Dent Solutions, we never start repairs until after we do a reinspection. As mentioned above, we typically recover thousands of dollars of missed hail damage by your insurance adjuster. When we discover additional damage, we submit a supplement request to your insurance company to make sure you do not pay any out-of-pocket expense for missed damage.

Faster Repair Time

After a severe hail storm accurance, especially in a large city like Austin, there will be hundreds of thousands of hail damaged vehicles. The sooner you file a hail damage claim on your vehicle, the faster you will get an adjuster out to estimate the damage and get your car in for repairs. If you get your claim submitted within 2 weeks of the storm, repair times typically only about 3-5 days. 2-3 months after the storm, repair times can go up to 7-10 days…sometimes longer.

Rental Car Availability

Procuring a rental car while your vehicle is in the shop for repairs can be tricky after a hail storm. If your insurance policy covers the cost of a rental car, we highly suggest you file your hail damage claim ASAP. When you do this, you will be provided a ‘rental code’ to mention to the rental car agency which will put you in line immediately to pick up a rental. At Superior Dent Solutions, we work with Enterprise & Hertz on a day-to-day basis and in many situations have to wait until a rental is available for our customer before we can start working on the repairs. If you have a secondary vehicle to use while your car is being repaired, that is going to be your best bet. If your insurance policy does NOT cover a rental, Superior Dent Solutions has a fleet of rentals that are complimentary for our customers to borrow while their car is in the shop.

Superior Dent Solutions Perks

Superior Dent Solutions is an Austin, TX local paintless dent repair shop. We have been in business for over 25 years. We also have an in-house auto body repair division that takes care of any paint damage, panel replacement, dents that can’t be repaired with PDR, and more. We pay up to $1000 of your deductible. We have a fleet of rental cars that are complimentary for our customers who do not have loaner coverage. Hail damage inspections are free and can be done at your location or ours. All repairs come with a Lifetime Warranty.

Most importantly, Superior Dent Solutions works for YOU, not your insurance company. We are NOT a Direct Repair Shop and never will be. We never cut corners, use after-market parts, or ask you to pay for anything that should be covered under your insurance policy.

We guarantee it.

Suggested Reading

Top 5 Reasons Vehicle Owners Wait to File Hail Damage Car Claims With Insurance Company

Can an insurance company force you to use a certain body shop or dent repair shop?

If you live in an area recently hit by a hail storm severe enough to cause dent damage to your vehicle, this is a common question if you carry comprehensive insurance coverage on your vehicle and want the hail damage repaired. Superior Dent Solutions is an auto hail repair shop located in Austin, TX, and we are NOT a DRP—a direct repair provider. What does this mean?

Direct Repair Provider VS Independent Repair Shop

Direct repair shops are auto body shops or paintless dent repair shops that are contracted with your insurance company in order to be placed on their “DRP” list.

Why would an auto body or paintless dent repair shop want to be a DRP?

When an insurance company partners with a shop, the insurance company sends the shop business. This cuts back on the shop’s advertising dollars and ensures a steady flow of business.

What is the difference between a DRP and an independent local auto body/paintless dent repair shop?

Insurance companies usually choose big box repair shops/franchise shops to partner with for a few reasons.

  • One reason is because they have multiple locations in multiple cities.
  • Secondly, they are usually corporate-owned, and the business model is primarily based on quantity, not quality.
  • DRPs often use aftermarket parts instead of original manufacturer (OEM) parts. These parts are mass-produced to work on a myriad of vehicles. As a result, they tend to be of lower quality and rarely fit as well as they should. 
  • Finally, labor is cheaper.

Some common DRP shops in the Austin area are Gerber Collision Center, Caliber Collision, Austin Body Works, Crash Champions, Maxwell Ford, and Jeffs Auto Body Repair.

Common Steering Tactics Insurance Company Use

Insurance companies will do everything in their power to send you to one of their DRP shops, they will even employ scare tactics to make you believe that you have no other option. This is all very illegal.

The insurance company sends you to a specific shop for an initial adjuster estimate.

Once you get there and they give you the estimate, the shop tries to tell you that you have to get your repairs done there. They will tell you whatever they can to make you believe THEY are your only option. Insurance companies get very busy with claims when a big hail storm hits your area. Sometimes, they will send their customers to their “Direct Repair Facilities” instead of sending out an adjuster. When they do this, it is an easy way to get you into their pocket.

Remember, DRP shops work for the insurance company to get the best deal so they can pay out less, make as many repairs as possible quickly, and keep a tight grip on the entire hail repair process.

Common scare tactics used in this scenario:

  • Insurance won’t cover the repairs if you don’t use them.
  • You won’t get a lifetime warranty if you go elsewhere.
  • “This is just the process.”

When you file your claim, they start the steering process.

This is when you are most vulnerable. You are already flustered and not sure what your next steps are. Remember, the auto hail repair shop you use to repair your vehicle is your choice. It is called steering, no matter what your insurance company, insurance adjuster, or DRP shop tells you.

For example, this comes directly from State Farm’s website.

“You can choose any shop you like to repair your vehicle’s damage. But if you go with a shop that’s in the State Farm® Select Service network, you could save time and effort.”

Common scare tactics used in this scenario:

  • Insurance won’t cover the repairs if you don’t use them.
  • You won’t get a lifetime warranty if you go elsewhere.
  • They provide the highest quality and most experience.
  • This will make the process faster.

Insurance companies know it’s illegal but steering is still a common practice.

Insurance companies call DRPs many names, but they are still DRPs.

Each insurance company has its unique way of convincing you to use one of its preferred shops. They call them many different things, but in the end, they are all just shops that have agreed to get more business in return for a discounted cost.

State Farm = State Farm Select Service®

Geico = Auto Repair Xpress

AllState = Good Hands Repair Network

Liberty Mutual = Guaranteed Repair Network Shop

Farmers = Guaranteed Repair Shops

Esurance = E Star Repair Facility

Stop Insurance Steering Badge - Austin, TX

Know Your Rights

You choose who repairs your vehicle, not the insurance company.

Conclusion: Independent shops work for you. DRPs work for the insurance company.

Research before hiring any auto body shop or paintless dent repair shop.

Veterans for Life Fundraiser

All July, For Every Auto Hail Repair, We Donate $100 to Scholarship Fund to Pay for Local Out-Patient Treatment for our veterans and first responders struggling with PTS & substance use disorder. 

Brian started “Veterans 4 Life USA,” a charity that connects Veterans and First Responders with resources, including treatment, therapeutic events, equine therapy, retreats, job training and placement, and spouse support groups.

“Veterans for Life is really about community and families that really support our Veterans and First Responders both with the problems they’ve got… from start to finish, the process is hopefully, really a good, strong kind of a dramatic change in the individual from the assessment all the way through to employment, and a whole total life change… relatability is what it’s all about,” said Paul.

Schedule Hail Damage Inspection

A QUICK INSPECTION TO LOOK OVER THE HAIL DAMAGE ON YOUR VEHICLE.

We will answer any questions you may have regarding repairs and working with your insurance. We will discuss deductible and loaner vehicle assistance.

We are a Austin PDR company working for you

…not your insurance company.

Locally & Independently Owned PDR Shop Austin, TX.

The Superior Dent Solutions Promise: We work for you, not your insurance company.

If you’ve lived in Central Texas for a while, or really anywhere in Texas, and your car was damaged in a hail storm – you will probably understand exactly what we are talking about. If not, or if you have only just had your vehicle pelted with hail leaving it tattered with seemingly hundreds of dents & dings, let us explain.

Why Austin Hail Repair is Primarily Insurance-Driven:

Discover the top 4 reasons the Austin automotive hail damage business is deeply entangled with the insurance industry. Understanding this connection is key for both vehicle owners and repair shops. Next, we will dive a little deeper into each topic.

Catastrophic Events: When a major hailstorm hits a region, thousands of vehicles can be damaged simultaneously. This creates a surge in claims, making it a major focus for insurance companies and a boom for hail repair businesses.

Comprehensive Coverage: Most vehicle owners who have experienced hail damage have it covered under their comprehensive auto insurance policy. This type of coverage protects against “Acts of God” or non-collision incidents, like a hail storm. Without comprehensive coverage, the cost of hail repair falls entirely on the vehicle owner.

High Repair Costs: While Paintless Dent Repair (PDR) is often more cost-effective than traditional body shop methods, extensive hail damage can still be very expensive. A vehicle can have hundreds, even thousands, of small dents, making the labor and time involved significant. For many, paying out of pocket for such repairs is not financially feasible.

Maintaining Vehicle Value: Hail damage, even if cosmetic, significantly diminishes a vehicle’s resale value. Insurance companies, and by extension, vehicle owners, want to restore the car to its pre-damage condition to protect that value.

1. The Hailstorm Equation: How Catastrophe Unites Car Owners, Insurers, & PDR

When a severe hailstorm strikes Austin, the damage to vehicles can be widespread, initiating a unique “formula” that brings together car owners, insurance companies, and paintless dent repair (PDR) specialists.

Step 1: Contact auto insurance provider to file a comprehensive claim.
Step 2: Insurance provider assigns a claims adjuster. The adjuster will schedule an appointment to visually inspect the vehicle and write initial estimate. This initial estimate serves as the starting point for the repair process.
Step 3: Vehicle owner finds hail repair shop. PDR shops often assist car owners with the hail claims process, working directly with insurance adjusters to provide accurate estimates and ensure all damage is accounted for, streamlining the entire repair journey for the Austin vehicle owner.

2. Comprehensive Coverage & Control: When Your Insurer Shapes Your Hail Repair

While comprehensive auto insurance is invaluable for covering hail damage costs, it’s crucial for vehicle owners to understand where their rights begin and their insurer’s influence ends. Despite paying your premiums, your insurance company does not dictate where you must get your vehicle inspected, receive an estimate, or ultimately have your hail damage repaired.

A growing trend, fueled by the increasing frequency of hailstorms, sees insurers partnering with larger, often well-known, auto body facilities, labeling them as “preferred vendors” or “direct repair shops.” It’s important to recognize that this designation doesn’t automatically imply superior quality or reputation.

Instead, these shops are “preferred” because they’ve entered into specific agreements with the insurance company, often involving discounted labor rates, bulk discounts on parts, or streamlined invoicing processes, all aimed at decreasing the insurer’s bottom line – not necessarily guaranteeing the best repair for your vehicle.

3. The Buck Stops Here: Uncompromising Quality, Not Insurance Company Bottom Lines

While hail repair can be costly, your comprehensive coverage is there for a reason. Unlike “preferred shops,” we aren’t beholden to insurance companies’ bottom lines. We work exclusively for you, ensuring top-quality paintless dent repair without cutting corners.

That means no aftermarket parts, fair compensation for our skilled PDR technicians, and repairing parts whenever possible instead of unnecessary replacements. If a panel does need to be replaced, we only use OEM (Original Equipment Manufacturer) parts, never aftermarket.

Your satisfaction is our priority, and we’ll fight to ensure you receive the best repair and pay nothing out of pocket for any “added expenses” your insurance company might deem necessary.

4. Complete Vehicle Restoration: Protecting Your Investment

Hail damage, even seemingly minor cosmetic dents, can significantly devalue your car. As an independent Austin paintless dent repair shop, we can often absorb your deductible into the repair cost, meaning you pay nothing out of pocket while still getting a high-quality repair.

Our mission is to restore your vehicle to its pre-damage condition, protecting your investment, and ensuring you get the full value your comprehensive coverage is designed for.

Superior Dent Solutions focuses on meticulous hail damage repair, never cutting corners for insurance companies, because we understand the importance of truly restoring your vehicle, not just patching it up.

Scheduling Your FREE Hail Damage Inspection Is Easy

When you schedule your inspection online — use special coupon code SDSHAIL250 to recieve
$250 cash back with a complete auto hail repair at our Austin location. * Certain restrictions apply.

*** Call Superior Dent Solutions today at 512-890-9637 or click here to schedule online. ***

One Claim, All Repairs, Zero Out-of-Pocket: Austin Hail Damage Solved!

Tired of Multiple Claims and Endless Shop Visits? Say Goodbye to Hail Damage Hassle in Austin!

Are you sick of filing multiple claims, being herded from one shop to another, only to wait for the shops to coordinate to actually get the repairs completed? Do unexpected expenses keep popping up? Are you sick of hassling with your insurance company, feeling nickel and dimed when hail damage is supposed to be covered under your policy?

No more!!!!!

Superior Dent Solutions in Austin offers a revolutionary approach to hail damage repair. We understand the frustration of dealing with fragmented repairs and surprise costs. That’s why we’ve created a streamlined, all-in-one solution that puts you first.

Imagine this: one claim, one trusted shop, and zero out-of-pocket expenses. At Superior Dent Solutions, we handle everything under one roof. From windshield repair and replacement to expert auto body work and the magic of paintless dent removal, our skilled team takes care of it all. We even deliver your vehicle back to you looking pristine, inside and out.

Stop wasting your time and energy coordinating repairs and battling insurance companies. We work directly with your insurance provider to ensure a smooth and hassle-free process. Say goodbye to the stress and hello to a fully restored vehicle, without the unexpected bills.

Ready for a better hail repair experience in Austin?

Contact Superior Dent Solutions today for a free estimate and discover the simplicity of one-stop, zero out-of-pocket repairs. It’s time to reclaim your time and your peace of mind!

Skip the long waiting lists & schedule your hail damage inspection OR hail repair NOW!

The absolute key to getting back on the road, completely hail-damage free, is to act NOW. Don’t wait and risk longer repair times and bigger headaches. At Superior Dent Solutions, we’re ready to get to work, but our schedule fills up quickly after storms like this.

The sooner you bring your car in for that free inspection we mentioned, the sooner our top-notch Austin PDR technicians can work their magic and get you back behind the wheel without a trace of hail damage. Don’t delay – contact Superior Dent Solutions today and let’s get your vehicle looking its best, FAST!


*** Call Superior Dent Solutions today at 512-890-9637 or click here to schedule online. ***

Golf-Ball Sized Hail Hits Leander, TX

Central Texas SLAMMED with Ping Pong to Golf Ball Sized Hail

Alright, fellow Austinites and Leander neighbors! Dust off those golf clubs, because Mother Nature is playing a rough game of golf right here in Central Texas. We’re seeing reports and jaw-dropping photos and videos rolling in from folks in Leander, Liberty Hill, Llano, and Burnett showing some serious hail – and yes, in Leander, it’s clocking in at a whopping 1.5 inches and bigger!

That’s right, golf-ball sized hail is pelting our area.

Now, listen up, Leander and Austin drivers: hail that big can wreak havoc on your ride. We’re talking cracked windshields, dents and dings all over your car, damaged sunroofs – the works. Even if you don’t spot the damage right away, trust us, it can be there.

That’s where your local experts at Superior Dent Solutions come in. For over 25 years, we’ve been the go-to team for fixing hail-damaged vehicles right here in Central Texas. Our friendly customer care folks are ready to help, and our paintless dent repair technicians? They’re simply the BEST Austin has to offer.

Don’t let hail damage deflate your drive.

Contact Superior Dent Solutions today for a FREE, no-obligation hail damage inspection. We’ll get your vehicle looking its best again, so you can get back to enjoying everything Austin and Leander have to offer – hopefully with some sunshine and clear skies!

What you can expect when you trust your repairs with Superior Dent Solutions:

  • Lifetime warranty on all repairs.
  • Free hail damage inspections at your home, office, or at our shop location in Liberty Hill, Tx.
  • Windshield damage? Auto body & paint services? Yes! We repair ALL car hail damage!
  • We work with ALL insurance providers.
  • We provide accurate estimates ensuring you pay nothing out of pocket.
  • Schedule your inspection or repair today & cash in on our $250 early bird cash back promotion!
  • Free loaner cars available for our customers that don’t have rental car coverage.
  • Complimentary vehicle pick-up & delivery upon repair.
  • Hail claims assistance. We can help or we can take care of it for you!
  • We are locally owned and operated PLUS we are an independent shop. We work for you, not your insurance company!
  • Knowledgable & courteous hail claims & customer service specialists.
Map of Hail Damage Leander, Liberty Hil.

Skip the long waiting lists & schedule your hail damage inspection OR hail repair NOW!

The absolute key to getting back on the road, completely hail-damage free, is to act NOW. Don’t wait and risk longer repair times and bigger headaches. At Superior Dent Solutions, we’re ready to get to work, but our schedule fills up quickly after storms like this.

The sooner you bring your car in for that free inspection we mentioned, the sooner our top-notch Austin PDR technicians can work their magic and get you back behind the wheel without a trace of hail damage. Don’t delay – contact Superior Dent Solutions today and let’s get your vehicle looking its best, FAST!


*** Call Superior Dent Solutions today at 512-890-9637 or click here to schedule online. ***

Why Is Wintertime The BEST Time For Hail Repairs?

It’s the holiday season…

Give yourself the gift of finally getting that hail damage repaired.

Whether you drive for the sheer joy of driving or take that daily commute to work, you spend a lot of time in your vehicle.

Sometimes, it feels good just to sit behind the wheel. This simple act can be relaxing and comfortable…almost like a meditation.

When your vehicle has hail damage, the driving experience shifts. Ignoring the dents & dings might work for a while, but the joy of driving becomes a daily annoyance after a while.

Superior Dent Solutions takes pride in providing auto hail repair services that match the “feel good” quality you knew so well before hail damage became a daily aggravation.

Enjoy driving again. You and your automobile deserve it.

Auto hail repair is the gift that keeps on giving.

You drive your vehicle every day. Why not enjoy it?

Auto hail repair is the costliest yet free-ist gift under the tree.

If you have full or comprehensive insurance coverage on your vehicle, auto hail repair is covered under your policy. We cover the deductible. You can’t get cheaper than that.

Peace on earth. Goodwill towards one of your biggest investments.

Trust us on this one. If your vehicle could compose a gift list, it might look like this.

  • Repair hail damage on the hood, trunk lid, roof, and all the rest.
  • Return me to my former glory. We will both be happier.
  • Remember how you used to look at me? I want that back.
  • You know you want to wash me again. Repair my dents, and we can do that again!

Auto hail repair is the ultimate bowling ball gift.

What is a bowling ball gift? A present you buy for somebody (or your car) that is really intended for you. That’s what we call a WIN-WIN gift giving situation.

Give the Gift of Auto Hail Repair

Plus, cash in on those ‘after holiday’ sales events!

Don’t have time to get your hail damage repaired before Christmas morning? No problem. You can schedule the repair NOW and pick up a voucher for your $100 cash-back holiday bonus!

Schedule That Repair!

Best part?
We do the work, you handle the big reveal!

Give the gift of auto hail repair this holiday season.

Get Started Today

The Women of Austin Foundation

For Every Car Repaired, We Will Donate $100 to the Women of Austin Foundation.

Superior Dent Solutions has partnered with The Women of Austin Foundation for June and July.

For every auto hail repair, we will donate $100 to support their mission – to curate a support network so that ALL women can be empowered, no matter what season they’re in.

Learn More

Schedule Auto Hail Repair

Live within 60 miles of Austin? 
Superior Dent Solutions offers a free vehicle pick-up and delivery service. Inspections take approximately 15-20 minutes.

Official 2024 sponsor – The Women of Austin Foundation.
Superior Dent Solutions team at the Women of Austin Foundation golf fundraiser.