We put our Customers First. Always.
Typically, our first interaction with a new customer is met with stress and anxiety. We get it. When your vehicle is damaged by hail, there is an immediate feeling of dread. These feelings are normal and we see it all of the time.
Over the years, we’ve come to understand how important it is to make sure our customer’s minds are set at ease. This not only makes the entire auto hail repair process smoother but also less stressful.
As it is true that there are vital steps you should take after the storm, the entire Superior Dent Solutions does EVERYTHING within our power to make YOU feel comfortable & completely informed about the process.
Top-Notch Customer Care
Our first step is to educate our customers. No one likes being left in the dark, especially after a traumatic experience. Our first interaction is to reassure our customers, answer any questions they might have, gather basic information, and then set up a face-to-face meeting.
Hail Damage Assessment
Next, we schedule a time to meet with the customer and their vehicle. We assess the damage and let them know what kind of repair needs to be done to restore their vehicle to its former glory. From filing a hail claim to explaining the paintless dent repair process, we are upfront and honest.
Vehicle Repair & Delivery
Once your vehicle is in our shop for repairs, we will set you up on a “vehicle status updates” text alert system. We will text you as your vehicle moves through the repair process. You can text or call us at any time if you have any questions along the way.