Superior Dent Solutions

Auto Hail Repair & Auto Body Shop Austin

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Auto Hail Repair

The Women of Austin Foundation

For Every Car Repaired, We Will Donate $100 to the Women of Austin Foundation.

Superior Dent Solutions has partnered with The Women of Austin Foundation for June and July.

For every auto hail repair, we will donate $100 to support their mission – to curate a support network so that ALL women can be empowered, no matter what season they’re in.

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Schedule Auto Hail Repair

Live within 60 miles of Austin? 
Superior Dent Solutions offers a free vehicle pick-up and delivery service. Inspections take approximately 15-20 minutes.

Official 2024 sponsor – The Women of Austin Foundation.
Superior Dent Solutions team at the Women of Austin Foundation golf fundraiser.

Hail Damage Repair Killeen TX

Dent Repair Killeen Complete Guide

You have hail damage, and all you want is a reliable, trustworthy, and knowledgeable hail repair solution, but the entire dent repair process is really stressing you out. We get it.

This article will cover everything you need to know about the paintless dent repair process most easily and understandably.

Let us prove to you have stress-free Killen dent repair can be!

Hail Damage Repair Killen TX

Circling Hail Damage

Writing Estimate/Supplement

Killeen Hail Repair…Simplified

Superior Dent Solutions takes the stress out of hail damage repair. We’ve walked hundreds of Killeen vehicle owners through the process and can do the same for you. We’ve seen it all, dealt with every insurance company, and know the fastest route to get you where you need to be (and dent-free.)

  1. File Claim – Schedule Adjuster Estimate ASAP
    Why? This is a ‘must have’ before you can get your vehicle in the shop for repairs. Don’t be concerned if the adjuster’s estimate seems grossly inaccurate and underestimated. It will be. It’s ok. The number they give you is a formality. We’ll explain more in a second.
  2. Be Wary of the Wolves
    When a major hail catastrophe hits a city, so do the hail chasers. They set up tents in parking lots and drive brightly colored mobile hail repair semis and trucks. They will also promise you nothing short of their firstborn child. Just remember, as quickly they roll into town, they will hit the road as soon as the next big ticket storm hits another city. Learn more here.
  3. Schedule Inspection or Repair
    Reputable shops fill up quickly. You are good to go if you have filed your claim and have your adjuster’s estimate. You can always schedule your free inspection, but we highly suggest just going for the repair. Do your research—check Google reviews and social media. You will learn a lot.
  4. Estimate Number Two
    Before any vehicle is repaired, it is thoroughly reinspected. We use specialized LED light boards to identify even the smallest dents and a paint-friendly erasable marker to circle every dent. Adjusters typically miss 35-50% of the hail damage. We submit a supplement request along with our estimate to your adjuster. Once approved, we start repairs. It is a rarity that a supplement is disapproved. We do all of this in-house if panels need to be replaced or painting is required. Including any glass damage.

Current Promotions – Auto Hail Repair Killeen

In addition to the following promotions, we offer free inspections, free customer loaner cars, complimentary car wash & detail after repair, and a lifetime warranty on all repairs.

No Deductible – $0 Out-Of-Pocket

It’s not your fault your car has hail damage and forking out that unexpected expense is not something you planned on. That’s why Superior Dent has got you covered. We take care of the deductible and make Killen hail repair affordable.

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$150 Cash Back Offer

We try to eliminate all unnecessary steps in repairing your hail damage. If you bring your vehicle to our shop for repair, we will pay for a UBER to get you to your rental car and thank you for business with a $150 cash bonus to cover the driving expense!

Schedule Repair

I was really impressed! I initially spoke with Carrie, who was super helpful, and then dealt directly with AJ from then on, and he was great to work with. Communication was great, and they followed through with everything they said. Our car got wrecked by hail, and they got it looking brand new. It was an 11/10 experience.

– Grant Hammil, Google Reviews

Get a project quote today!

We’ll put together a customized quote about your project and work with you to get started on your project. Let’s build something together!

Get in touch today!

Local vs Out-of-Town Dent Repair Company

What are the benefits of choosing a local Austin auto hail repair shop?

We’ve all seen them.

Dent repair pop-up shops have taken over Austin. You can find them on the roadside, Walmart and other big box store parking lots, and anywhere they can squeeze a short-term rental out of.

They come in many shapes and sizes

They travel like gypsies. Some offer repairs in oversized tents, and others have semi-trucks fully equipped to function as mobile dent repair shops. They are adorned with verbiage such as hail catastrophe team, free hail estimates, and more.

Pop-Up Austin Hail Repair Sightings

Big promises. Here today, gone tomorrow.

One factor remains the same: They are not local. Their promises and guarantees—including the lifetime warranty — disappear once business slows down or a bigger and better hail storm strikes.

Top 3 Biggest Customer Complaints Regarding Out-of-Town Dent Companies in Austin

  1. Flyers of Mass Destruction. To add insult to injury, these hail companies are stalking Austin hail-damaged cars and placing flyers and postcards between the windshield wiper and windshield glass. Sure, this is annoying, but when it rains, the flyers adhere to the glass, leaving behind an ugly mess.
  2. Solicitation in the Suburbs. We can’t point too many fingers because we do door-to-door here and there, but we respect the front doors with a ‘no soliciting’ sign. Due to so many complaints from current customers about out-of-town auto hail repair companies inundating neighborhoods with solicitation, we have nearly cut this out of our marketing practices. We’ve heard horror stories you couldn’t believe. One customer said that on a single night, 5 hail repair companies came to their door. The one that stood out was when the homeowner asked the solicitor to leave, he stormed off right through their flower bed and smashed a series of newly planted flowers.
  3. Big Promises. No Guarantees. The auto hail repair companies that flocked into Austin after the first major hail storm of the season have now come and gone. Customers who had their hail-damaged cars repaired by a few are left wondering where to go after discovering dents that were overlooked during the repair. They were promised a lifetime warranty, but now, the tent is gone, and the big hail catastrophe team semi-truck is on its way to the next big storm…and not answering calls. The $500 deductible they covered is used to pay a local Austin auto hail repair company to finish the job.

Shop Local. Austin is home to some of the BEST Auto Hail Repair Shops.

We want to say that we are one of them. Superior Dent Solutions is an Austin-local auto hail repair shop that started as a paintless dent repair shop but now offers in-house auto hail repair ANYTHING shop! From paint damage to broken windshields, we return your car to its pre-damaged condition. Plus, we aren’t going anywhere. Promise.

Schedule a FREE hail damage inspection at our brand-new Liberty Hill, TX, location. Don’t worry, we just moved from across the street to a bigger facility to add auto body, paint, and glass to our paintless dent repair services.

You can call us at 512-430-5855 or visit our online scheduling page to choose a date/time that works best for your schedule.

Austin Hail Storm Damage Goes Beyond Dents & Dings

When hail season hits in Austin, the damage can go beyond dents & dings.

This article touches on some dangers that can arise after the storm.

Since we started our business in 2016, the auto hail repair industry has changed—some for the better, some for the worse.

Not only do hail-damaged car owners have to deal with the headaches that come with getting their cars repaired, but they are also faced with parking lot stalkers, circus tent set-ups, out-of-town hail chasers, and auto hail repair company scammers and impersonators. 

Dent Repair Scammers - Austin
CircusTent Dent Repair
Caught red handed?
After Picture Dent Repair Scam
Impersonator Dent Company Claiming to be Superior Dent
Parking Lot Dent Repair Guy Stalker

Austin Auto Hail Repair Scam Red Flags.

Parking Lot Stalkers

The persuasive stranger claiming to “fix” dents in your car. You can find them lurking in big box parking lots, car washes, and grocery stores. They promise a quick fix at a low cost. Even if you refuse, they harass you, follow you home, and/or “fix” your car while you’re not looking and then demand money. 

Out-of-Town Hail Chasers

Auto hail repair is an insurance-driven industry, which makes it very appealing for paintless dent repair technicians who don’t drum in enough business with door dings & parking lot mishaps. Some of these technicians might be good at the art of dent repair, but when the storm is over, they take their lifetime warranty guarantee with them.

Circus Tent Set-Ups

They come in all shapes, sizes, and colors, but one thing is for sure: they are hail chasers. Like the parking lot stalker, these pop-up dent repair guys love big box stores, supermarkets, and abandoned roadside parking lots. They make their living on the go, following hail storms like the ‘deadheads’ followed The Grateful Dead back in the 70s, but instead of smelling like patchouli – they smell of empty promises and subpar repairs.

Scammers & Impersonators

This particular ‘red flag’ was inspired by an actual impersonator experience we had with a couple of paintless dent repair company competitors of ours. They say impersonation is one of the biggest forms of flattery, but we certainly didn’t take it that way. We received a phone call from a gentleman who suspected he was being scammed by a sales guy claiming to work for us. We were concerned and surprised but just assumed it was a one-time-thing. Then, it happened again.

Frequently Asked Questions (FAQ) on Identifying and Handling the Red Flags of Auto Hail Repair in Austin

What are some common ‘tells’ that the person or company wanting to repair my car hail damage is a questionable character?

They approach you in a parking lot, make big promises, and don’t seem that interested in your vehicle. They offer you a cheap repair on the spot. They don’t have a website, and you can’t find them on Google or anywhere else when researching who they are.

How can I tell if this dent repair company is local or from out of town?

Number one, Google them. If you can’t find them as a legitimate Austin auto hail repair company, decline. If you do find them on Google or social media, check for reviews. A quick Google search can save you time and potentially thousands of dollars.

Is this dent-guy for real?

First of all, if this is a thought that pops into your head, they are likely not. If you choose to go against your better judgment, because it happens to all of us, ask for a business card. Ask them questions like Do you work for a local Austin shop? How many years have you been repairing hail damage? Do you have any pictures of your work? Do you have a website? What proof do you have that you are a legitimate paintless dent repair technician? 

How does the parking lot dent repair scam work?

BBB says, “A person approaches you in the parking lot of a store stating they noticed dents on your car. It just so happens that they work at a body shop and can fix them for you! They promise to charge much less than what a shop would and they can make the repairs on the spot while you are shopping. The “repair person” may try to appeal to your altruistic side by claiming that you would be supporting their small business”.

Real-life encounter stories of dent repair scammers.

Parking lot dent repair scam.
Fake Auto Body Repair Scheme Targets Victims With Dents In Cars (Video)
Car Dent Con Artist (Article)
How To Avoid Dent Repair Parking Lot Scammers (Video)

Superior Dent Solutions latest blog posts.

Hail Damage Repair Killeen TX

Dent Repair Killeen Complete Guide You have hail damage, and all you want is a reliable, trustworthy, and knowledgeable hail repair solution, but the entire dent repair process is really stressing you out. We get it. This article will cover everything you need to know about the paintless dent repair process most easily and understandably.…

Continue Reading Hail Damage Repair Killeen TX

Is a Hail Damage Claim Worth It? 

There is an undeniable weight of anxiety and fear that lives in the shadow of a catastrophic hail storm. These are the top concerns Austin vehicle owners have mentioned when it comes to filing a hail damage claim and whether it is worth it.

Fear of a Total Loss From Hail Damage

We love our cars. We do our due diligence when seeking out the ‘perfect’ car to mirror our lifestyles. This fear rings very true for later-model vehicle owners.

For example, you want the best value for your money when purchasing a used vehicle. You know you could run down to your local dealership and purchase a brand new model but you are more than fine with a gently used quality vehicle. Therefore, you do your research and track down a car, truck, or SUV that has better-than-average ratings, good to great miles-per-gallon, and retains its resale value. After you find it, you purchase it and protect it with a comprehensive insurance policy. You are more than satisfied with your new-to-you vehicle and then it happens.

Total Loss Hail Damage Car Austin Claim
Auto Hail Claim “Total Loss”

It hails and you might start praying. After the storm, you check for hail damage and sure enough, every panel seems to have damage. Now what? As most used car owners know, the value of their vehicle is more pride than monetary resale value.

The Dreaded ‘Total Loss’ Verdict

The dreaded ‘total loss’ phrase creeps into your mind. If the insurance company totals it, you still have a loan to pay off. You know that replacing it will be nearly impossible. Now you start questioning whether filing a hail damage claim is even worth it. This is a tough scenario to swallow.

The vehicle was purchased for $10k, and you have $3k left to pay on it. The insurance adjuster comes out and, unfortunately, calls it a ‘total loss.’ The cost to repair the hail damage exceeds the Kelly Blue Book value of the car after considering depreciation. A few days later, you get a settlement offer plus a buy-back option.

Option 1

Filing a Hail Damage Claim on Your Vehicle

  • Settlement Offer: The car’s pre-loss value is $8,500, and minus your $500 deductible, you are left with $8k. You pay the balance on the loan. You are now down to $5k to purchase another vehicle, but now, you are $1.5k in the hole.
  • Buy-Back Option: Your insurance company offers to let you keep the vehicle for $3.5k. After the $8.5K minus $3.5K minus the $500 deductible, you keep the car plus they write you a check for $4.5k. You pay off the remaining $3k owed to the bank, and you are left with $1.5k and the hail-damaged vehicle that now has a salvage title. You can’t purchase comprehensive coverage on a salvage-titled vehicle.

Option 2

Not Filing, Keeping Vehicle With Hail Damage

If you decide to skip filing a claim altogether, consider the following:

If you have an outstanding loan on the vehicle or it is a leased or rented car, you have a legal obligation to file a claim for hail damage in Austin.

If you own the title on the vehicle, it is up to you to do whatever is right for you. If you do have full coverage, you are paying for a service for events such as hail damage or any other act of nature that might have damaged your car. Filing a hail damage claim is your right and, in many cases, your best option. We will outline why in the next section.

Risks of Keeping Your Vehicle With Hail Damage

  1. Resale value. If you plan on keeping the vehicle until it’s no longer mechanically sound and don’t mind the aesthetic of hail damage, this is your best bet. If you think you might want to sell the vehicle at a later date, expect to sell it cheap.
  2. Future damage. This might not be a scenario you have considered but let’s say you get rear-ended. Hypothetically, you’ve just had it, changed your mind, and decided to file a hail damage claim, after all. An adjuster comes out to assess the damage. They tell you that the damage caused by the hail could have been repaired, and the vehicle wouldn’t have been considered a total loss, but now, with the additional damage, it is a total loss.

DIY Car Hail Damage Inspection

This is something you can easily do at home to get a pretty good idea of whether your vehicle has a pretty good likelihood of being deemed a total loss as a result of hail damage.

Do a quick wash of your vehicle. Move the vehicle into the sunlight. Look at every panel and count the number of dents you can see. Now add 20% to that number. If you see damage, we can almost guarantee there are some small dents that aren’t easily visible without proper PDR LED lighting. Do this for every panel.

You can download the DIY Hail Damage Inspection Worksheet PG 1 | PG 2 to make it easier.

Download FREE!

DIY Hail Inspection Worksheet

The Easy Solution

Austin Auto Hail Damage Inspections are FREE

…and without obligation. If you aren’t sure about your next steps and need some more information, consider calling Superior Dent Solutions for a free inspection at 512-999-7909. If you live in Austin or within 60 miles of our shop in Liberty Hill, we can come to you. We can pretty quickly determine if the hail damage on your vehicle is repairable or a ‘total loss’ if you decide to file a claim. We can also offer solutions and additional options.

Superior Dent Solutions has been repairing hail damage since 2016, and 95% of the vehicles come into our shop for repairs.

Where Would You Like Your Inspection?

Call Superior Dent Solutions today at 512-999-7909 or click on the links below to schedule your free 15-minute hail damage inspection.

Home/Office Inspection
Superior Dent Shop Inspection